Yup, time to give up for the evening. I just got a student email:
“Hey Mr. Molnar, Hope you are doing well my love….just having a slight problem. With the new cloud system I am having a hard time getting into the site, the labs and the lectures. I must have forgotten the passwords and the usernames I have. I apologize in advance for this set-back! If there is any way possible you could re-set any usernames with passwords and shoot me the new ones in an email….that would be highly appreciated! Thank you greatly, ”
So many things wrong with that email. My response?
“Please contact your instructor in a professional manner and remember you are talking to a member of the faculty. They will be happy to open a bug with the required information and we will then reset your passwords. If you do not know why the email you sent me is unprofessional please ask your instructor.
Have a great evening. -Dr. Molnar”
Yeh, remind me to work extra hours to jump all over that one. Jennifer Frank did you send me one of your students?